Encomendas e Envios: Tudo o que precisas de saber

A Smartify has a large presence in online sales of smart devices in Portuguesel.

And it is no coincidence. Shopping online is incredibly convenient. But often doubts may arise about shipping costs, when you will receive the invoice and how long it will take until you receive your order.

We are here to clarify all these issues and ensure that your purchase experience with us is as simple and pleasant as possible.

Shipping costs, shipping Smartify

 

Shipping costs

  • Continental Portugal: Shipping to the continent has a cost of:
    € 2.99 for deliveries of 1 to 5 business days.
    € 2.99 to receive at a pick up point.
    4.99 € to receive in 24 hours useful
    Free for purchases greater than 65 €
    If you are from Lisbon, you can always save in the sizes and raise your order at our physical store in Odivelas (João de Santarém Street N1 Store at 2675-595 Odivelas).

  • Portugal islands via sea: If you find yourself in the dazzling islands of Portugal, the shipping by sea will cost 9.99 €.

  • Portugal islands via aerial: For faster shipping, aircraft, the shipping cost is € 16.99.

  • Spain: If you are in Spain, shipping will cost € 4.99. If your order exceeds 65 €, shipping is free.

  • Rest of Europe: For other European destinations, the shipping cost is from 10.99 € (depending on weight).

  • Rest of the world: If you are elsewhere in the world, the shipping cost starts from € 39.99, depending on the location.

 If you want a personalized value or VAT exemption, ask us to quote through the email geral@smartify.pt. 

Invoice reception

When your order is being processed, you will receive the invoice of your purchase in your email. Also, all orders are accompanied by a printed invoice for your record.

If you need a second copy of the invoice, you can request it through the email geral@smartify.ptproviding your order number.

Smartify Invoice Reception

 

Delivery time

We are aware that when shopping online, the speed of delivery is important. Here is a prediction of how long it will take to receive your order:

  • Continental Portugal: Delivery on the continent usually takes about 24 working hours. Yes, it's fast!

  • Spain: For deliveries in Spain, we foresee a period of 48 business hours.

  • Portugal islands: If you are on the islands, delivery may vary, usually between 6 to 12 business days.

 

We are here for you!

Any more questions about residential automation, deliveries, or others? Contact us Now and we will be happy to clarify all your questions about Domotic and our online store.

Now you are Another step ahead to have a smart house totally personalized according to your preferences.

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Have you been with any questions?

Contact us!
📞 +351 93 223 30 33
📥 geral@smartify.pt

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