Privacy Policy

This Privacy Policy describes how smartify.pt (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". Please see the list below for more information on what personal information we collect and why.

Device Information

  • Examples of personal data collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to accurately load the site for you and to perform analytics on site usage to optimize our site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, etc.
  • Disclosure for business purposes: shared with our processor Shopify.

Order Information

  • Example of personal information collected: name, billing address, shipping address, payment information (including card numbers, email, or phone contact.
  • Purpose of collection: to provide products or services to you, to fulfill our obligations, process your payment information, provide shipping and provide invoices and/or order confirmations, communicate with you,  review our orders for potential risk or fraud, and when aligned with the preferences you have shared with us, provide you with information or announcements related to our products or services.
  • Source of collection: collected from you.
  • Disclosure for business purposes: shared with our processor Shopify.

Customer Support Information

  • Example of personal information collected: name, billing address, shipping address, payment information (including card numbers, email, or phone contact.
  • Purpose of collection: to provide customer support
  • Source of collection: collected from you.

Minors

The Site is not intended for individuals under the age of 12. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here:
  • We may share your personal information to fulfill the applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted ads or marketing communications that we believe may be of interest to you. For example:

 

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).

 

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

Use of Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Lawful basis

According to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information based on the following legal bases:

  • Your consent
  • Compliance with our legal obligations

 

Data Storage

When you place an order through the Site, we will store your Personal Information for our internal records unless you ask us to delete this information. For more information about your right to deletion, please see the 'Your Rights' section below.

 

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the site to remember your actions and preferences (such as login and region selection). This means you don’t have to enter this information again each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the site, for example, whether it is their first time visiting or if they are frequent visitors.

We use the following cookies to optimize your experience on our Site and to provide our services.

 

Cookies necessary for the operation of the online store:

Name

Function

_ab

Used in connection with admin access

_secure_session_id

Used in connection with browsing through a store.

cart

Used in connection with the cart of shopping.

cart_sig

Used in connection with checkout

cart_ts

Used in connection with checkout

checkout_token

Used in connection with checkout

secret

Used in connection with checkout

secure_customer_sig

Used in connection with customer login

storefront_digest

Used in connection with customer login

_shopify_u

Used to facilitate the updating of customer account information.

Reports and analytics:

Name

Function

_tracking_consent

Tracking preferences

_landing_page

Tracking landing pages

_orig_referrer

Tracking landing pages

_s

Shopify analytics.

_shopify_fs

Shopify analytics.

_shopify_s

Shopify analytics.

_shopify_sa_p

Shopify analytics related to marketing and referral

_shopify_sa_t

Shopify analytics related to marketing and referral

_shopify_y

Shopify analytics.

_y

Shopify analytics.

 

The length of time a cookie stays on your computer or mobile device depends on whether it is a “persistent” cookie or a “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Keep in mind that removing or blocking cookies may negatively affect your user experience and parts of our site may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies or not through your browser controls, usually found in the “Tools” or “Preferences” menu of your browser. For more information on how to modify your browser settings or how to block, manage, or filter cookies, you can find it in your browser’s help file or on websites like www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent the way we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, follow the instructions in the “Behavioral Advertising” section above.

 

Do Not Track (not track)

Note that, as there is no consistent understanding in the industry on how to respond to "Do not track" signals, we do not alter our data collection and usage practices when we detect such a signal in your browser.

 

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

 

Contact

For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us via email at geral@smartify.pt

Last updated: 31/12/2020

 

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority.