Problems with your smart light switch? Solutions and Tips

If you have a smart switch of light in your house and it doesn't seem to be working as expected, not panicked. 

What is a smart light switch?

O WiFi Smart Light Switch Smartify It is a technological innovation that revolutionizes the simple act of turning on and off the lights, providing a more advanced and personalized experience in lighting of your house. With this small change, the power to control your lights through your smartphone or voice assistant.

The growing popularity of these switches is due to the ability to significantly improve the Comfort and convenience in your house. These are designed to improve all aspects of your daily life. From making your home safer to Automate your lights according to your routine, Smart switches are a valuable addition to your home.

What can you do with a smart light switch?

These advantages are more accessible than you can imagine. These are features that They make your daily life notably more convenient. It finds out why it is worth exchanging your conventional switches for their intelligent equivalents.

Remote control

One of the main reasons why customers Smartify choose to acquire an intelligent light switch is the ability to Control it conveniently through the smartphone or tablet. With the Smart Life or Tuya application, you can easily turn on and off the lights Any place in the world, as long as you have a connection Wi-fi available.

For example, so The concern ends up forgetting the linked lights at home. With your mobile phone you can check and turn off the lights easily, bringing peace of mind to your daily life.

Integration with voice assistants

Excellent news is that smart switches offer an even more convenient way to control: through virtual assistants. Want use the Google Assistant Or the Amazon AlexaThese assistants allow you to manage your lights with simple voice commands. Just say something like "Alexa, turn on the lights of the room" and your lights will obey promptly.

The diversity of voice commands available makes the experience even more versatile. You can request the turn of the lights, Schedule its operation for a certain time and even Check that the lights are lit. This provides a level of convenience and control that simplifies your daily life.

Intelligent programming

Switches offer the option of schedule to automatically turn on and off the lights. This allows you to adapt the lighting to your daily routine, such as lighting the lights in the morning When you wake up or before you arrive the house after work. However, programming options go beyond that.

You can configure the behavior based on the born or sunset, ensuring that the lights are always adjusted to the natural light of the environment. Another option is to establish a time limit for the lights to remain connected, acting like a timer. In addition, there are methods that are ideal for Simulate your presence at home When you are absent, contributing to the safety of your home.

Creation of Scenarios

You also have the ability to create more complex scenarios with your smart switch. Joining them to other Smart devices the possibilities are endless! For example, with smart sensors, you can schedule your lights to turn on automatically when you get home or to passes through a particular divisionproviding convenience and energy savings.

Another interesting functionality is the ability to trigger actions on other intelligent devices based on the behavior of your lights. You can, for example, configure your electrical curtains to download when the lights are turned off, at a certain time of day. Thus it creates a more welcoming and efficient environment in energy.

Smart light switches from Smartify

A Smartify offers, in total, 5 Combinations of intelligent light switches. These can be found in elegant white or black finishes, to fit the style of your home.

1 button

The 1 button smart light switch is the perfect choice to control A single set of lights in your house. With an elegant design and available in the classic color white or in modern color blackThis switch makes it easier than ever adjusting the lighting of a division according to your needs.

2 buttons

When it comes to controlling two different sets of lights, The intelligent 2 -button light switch is the ideal solution. This switch offers flexibility to illuminate different areas of your house easily. Available in colors white It is black, perfectly combines with the decoration of your home and allows you to customize lighting conveniently.

3 buttons

If you need even more control over the lighting of your home, the 3 -button smart light switch is the right option. Controlled Three distinct sets of lights, this switch offers versatility and practicality. Choose from color options white or black to complement the style of your home.

4 buttons

For comprehensive lighting control, the intelligent 4 -button light switch is the ideal choice. This switch has two boxes, in set of 2 buttons each. You can also opt for the version white or black To perfectly integrate this switch into your house.

2 buttons + blinds

In addition to controlling two sets of lights, the intelligent light switch with 2 buttons + blinds It offers additional functionality to control electric losters. This versatile option provides a convenient way to adjust both the lighting and the blinds of your home. Choose from colors white or black For an elegant look.

Common problems

It is your first smart light switch and you are not able to configure it. Maybe you even have several, but what you are trying to put now is giving you some difficulty! Or your switch that always worked normally stopped working suddenly.

Let's explore some of the common problems that can arise when using this smart device and Simple Solutions that will allow you to overcome them. After all, technology can have your moments of challenge, but with patience and knowledge you will be on your way to fully enjoy the advantages of your smart switch of light.

Restore the equipment

The first thing to consider if your smart light switch is not working correctly is restore it to factory settings. This can solve many problems, especially if there have been incorrect settings or synchronization problems with the application.

Here are the steps to restore your switch to factory settings:

1. Eraser the device in the application.

2. Presses and keeps pressing one of the switch buttons for about 5 to 10 seconds, Until the indicator light (blue) begins to flash.

3. Now set the switch again from scratch. Uses the Smart Life or Tuya application and follows the Configuration Steps, as you did initially.

Remember that, when making a factory replacement, all personalized settings will be erased. Therefore, you will have to reconfigure the switch with your Wi-Fi network, define automation and adjust all preferences according to your needs.

Cable connection and condenser

It is essential to ensure that the electrical installation of your smart light switch is correctly performed to avoid operating problems. Knowing that there are two modes of installation the switch, with neutral or condenser, Let's check that all cables are correctly tied. 

1. Connection without condenser: First, make sure you have disconnected the power in the fuse box before proceeding. This connection is for facilities that already have neutral cable.

   • Neutral (n): Make sure the neutral cable, usually blue in color, is connected to terminal "N".

   • Phase (L): The phase cable has to be connected to the Terminal "L" In the smart switch. Generally, this cable is brown or red.

   • Cargo cables (L1 to L3): The cables that go to the lamps have to be connected to the terminals "L1" A "L3". If the switch is double or triple, you have to pay attention to connecting the respective cable to the correct terminal.

1. Connectioner connection: In these cases, the connection is similar to the previous one, except because it is necessary to install a condenser instead of putting the phase cable. The cables should be connected as follows:

   • Phase (L) and load cables (L1 to L3): These calls are identical to the connection without condenser.

   • Condenser: To make this connection, the condenser must be connected next to the first point of light to the neutral cable and the phase. If the switch is double or triple, you have to connect to the point of light corresponding to the L1.

2.4 GHz Wi-Fi Frequency

Most intelligent devices, including intelligent light switches, operate at a frequency of 2.4 GHz of Wi-Fi networks. This is because this frequency offers greater signal range compared to the 5 GHz frequency, making it ideal for devices throughout the home.

Many modern routers support both frequencies, 2.4 GHz and 5 GHz, creating mixed networks. However, this may be a problem for devices that specifically require 2.4 GHz frequency.

If you are having connectivity problems with your smart and suspicious switch due to the frequency of Wi-Fi, you can follow these general steps to activate the 2.4 GHz frequency in your router:

1. Access the Router Management page: Open a web browser and insert your router's IP address into the address bar. Normally, routers have a standard address, something like "192.168.1" or "192.168.0.1". You can find this address in the router manual or label at the bottom of the device.

2. Make login: You will be asked to enter a user name and a password to access the router settings. This information must also be in the Router Manual. If you do not find them, you can contact your internet service provider for assistance.

3. Find the frequency settings: Within the router settings, it looks for an option related to the frequency without wires or network settings. It can be called "Wireless Settings", "Wireless Network", "Wireless Setup" or something similar.

4. Activate 2.4 GHz frequency: Within the wireless frequency settings, you must find an option to activate the 2.4 GHz frequency or create a separate 2.4 GHz network. Make sure this option is activated.

5. Save and restart: After making this change, save the settings and restart your router. This will ensure that changes have effect.

Remembering that the exact process can vary based on the brand and model From your router, so it is always advisable to consult the Router Manual or contact the technical support of your internet service provider for personalized assistance. Make sure you are at the right 2.4 GHz frequency is critical to ensuring proper connectivity of your smart devices.

Wi-Fi signal problems

It is important to ensure that the Wi-Fi signal is strong and stable where the smart light switch is installed. To the breaks in the signal can affect the proper functioning of these devices. If you are using Wi-Fi repeaters on your network, it is essential that these repeaters are well positioned to ensure adequate coverage throughout your home.

A solution that many of our customers Smartify have found effective is the use of a Mesh network. This is a wireless network configuration that uses multiple interconnected devices to provide consistent and reliable Wi-Fi cover throughout the home. This approach helps eliminate dead signal points and ensures a stable connection For all your devices, including smart light switches.

At Smartify, We are committed to providing the best possible experience to our customers. If you are interested in improve your network Wi-Fi with a mesh network solution, the Smartify offers this service. Enter contact With us and asks your free budget to make this a reality. We want to ensure that MEASURED Your smart devices that enjoy a truly intelligent and convenient lighting experience at home.

Checks the routines

If your smart light switch was working well and suddenly stopped responding or started turning or off unexpectedly, it may be due to automation routines you configured. Routines are programmed actions that the switch performs automatically based on specific scenarios or times.

In this case, it is important that we read and adjust the configured routines. A programming error or a conflict between different routines that are affecting the behavior of the switch. To solve this situation, follow these steps:

1. Open the Smart Life or Tuya application on your mobile phone.

2. Seeks the section of "routines" or "automation". Here you will find all the actions scheduled for your smart switch.

3. Carefully analyzes existing routines. Check if any of them are incorrectly configured, such as hours of activation or deactivation that overlap.

4. If necessary, it makes routines adjustments to ensure that there are no conflicts or configurations that are causing problems.

5. After making the necessary changes, keep the settings and tests the switch to verify that the problem has been resolved.

Remember that automations are a powerful functionality of smart switches, but it is crucial to configure them correctly to prevent unwanted behaviors. Making a periodic review of your routines can help maintain the proper functioning of your smart light switch.

We are here for you!

Any more questions about residential automation and other intelligent devices? Contact us Now and we will be pleased to clarify all your questions about Domotic.

Now you are Another step ahead to have a smart house totally personalized according to your preferences.