Encomendas e Envios: Tudo o que precisas de saber

Smartify has a large presence in online sales of smart devices in Portugal .

And it's not by chance. Shopping online is incredibly convenient. However, questions can often arise about shipping costs, when you will receive the invoice and how long it will take until you receive your order.

We are here to clarify all these questions and ensure that your shopping experience with us is as simple and pleasant as possible.

Shipping Costs, shipping smartify

Shipping costs

  • Mainland Portugal : Shipping to the mainland has a cost of:
    €2.99 for deliveries within 1 to 5 working days.
    €2.99 to receive at a pick up point.
    €4.99 to receive within 24 business hours
    Free for purchases over €65
    If you are from Lisbon, you can always save on shipping costs and pick up your order at our physical store in Odivelas (Rua João de Santarém n1 store A 2675-595 Odivelas).

  • Portugal Islands by Sea : If you are on the stunning islands of Portugal, shipping by sea will cost €9.99.

  • Portugal Islands by Air : For faster shipping, by air, the shipping cost is €16.99.

  • Spain : If you are in Spain, shipping will cost €4.99. If your order exceeds €65, shipping is free.

  • Rest of Europe : For other European destinations, shipping costs start at €10.99 (depending on weight).

  • Rest of the World : If you are elsewhere in the world, the shipping cost starts from €39.99, depending on location.

If you want a personalized value or exemption from VAT, ask us for a quote via email geral@smartify.pt.

Invoice Reception

When your order is being processed, you will receive the invoice for your purchase in your email. Furthermore, all orders are accompanied by a printed invoice for your records.

If you need a second copy of the invoice, you can request it via email geral@smartify.pt , providing your order number.

Smartify Invoice Reception

Delivery time

We are aware that when shopping online, speed of delivery is important. Here is an estimate of how long it will take to receive your order:

  • Mainland Portugal : Delivery on the mainland usually takes around 24 working hours. Yes, it's fast!

  • Spain : For deliveries to Spain, we expect a deadline of 48 working hours.

  • Portugal Islands : If you are on the islands, delivery may vary, generally between 6 and 12 working days.

We are here for you!

Any more questions about home automation, deliveries, or others? Get in touch with us now and we will be happy to answer all your questions about home automation and our online store.

Now, you're one step closer to having a smart home fully personalized according to your preferences.

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Did you have any questions?

Contact us!
📞 +351 93 223 30 33
📥 geral@smartify.pt

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