Orders and Shipping: Everything you need to know

Smartify has a large presence in online sales of smart devices in Portugal.

And it's not by chance. Shopping online is incredibly convenient. But, questions can often arise about shipping costs, when you will receive the invoice, and how long it will take to receive your order.

We are here to clarify all these questions and ensure that your shopping experience with us is as simple and pleasant as possible.

Shipping Costs

• Mainland Portugal: Shipping to the mainland has a cost of:
  2.99€ for deliveries in 1 to 5 business days.
  2.99€ to receive at a pick up point.
  4.99€ to receive in 24 business hours
  Free for purchases over 65€
  If you are from Lisbon, you can always save on shipping and pick up your order at our physical store in Odivelas (Rua dos Bombeiros Voluntários 2 Loja A, 2675-303 Odivelas).

• Portugal Islands via Sea: If you are in the stunning islands of Portugal, shipping by sea will have a cost of 9.99€.

• Portugal Islands via Air: For faster shipping, by air, the shipping cost is 16.99€.

• Spain: If you are in Spain, shipping will have a cost of 4.99€. If your order exceeds 65€, shipping is Free.

• Rest of Europe: For other European destinations, the shipping cost starts from 10.99€ (depending on weight).

• Rest of the World: If you are elsewhere in the world, the shipping cost starts from 39.99€, depending on the location.

 If you want a personalized value or VAT exemption, ask us for a quote via email geral@smartify.pt. 

Receiving the Invoice

When your order is being processed, you will receive the invoice for your purchase in your email. In addition, all orders are accompanied by a printed invoice for your records.

If you need a second copy of the invoice, you can request it via email geral@smartify.pt, providing your order number.

Delivery Time

We are aware that when shopping online, delivery speed is important. Here is a forecast of how long it will take for you to receive your order:

• Mainland Portugal: Delivery to the mainland usually takes about 24 business hours. Yes, it's fast!

• Spain: For deliveries in Spain, we forecast a period of 48 business hours.

• Portugal Islands: If you are in the islands, delivery can vary, generally between 6 to 12 business days.

We are here for you!

Any other questions about home automation, deliveries, or others? Get in touch with us now and we will be happy to clarify all your questions about home automation and our online store.

Now, you are one step further towards having a fully customized smart home according to your preferences.